i-systems

 Dedicated e-commerce solutions for retail and distribution

• About the company At the beginning there were only two employees at i-systems. Currently, our team consists of over eighty professionals. We create and develop B2C and B2B systems, which set the directions for the entire e-commerce industry. The mission of i-systems is to support sales and inter-company processes of the customers. This mission is achieved everyday by providing software, technology, as well as knowledge. Stable development of software quality and the number of specialists Ekomersy 2014 Selected awards Deloitte Technology Fast 50 2016 Medal Europejski 2016 Deloitte Technology Fast 50 2015 Employment in the years 2010-2017 20 40 60 80 100 2010 2011 2012 2013 2014 2015 2016 2017 2018
• 3. The i-systems company is run by a three-member Management Board. The board sets the main directions of development and makes strategic decisions. The founder of i-systems. In 2003, he wrote the first version of proprietary software for e-commerce. Currently, he oversees the operation of all technology solutions at the company. Paweł Jaczewski Professionally associated with the e-commerce industry since 2003. He has successfully supported online stores in development. At i-systems he is responsible for marketing, sales and implementation departments. Paweł Szewczyk The domain investor, the owner and shareholder of many web projects. At the company, he is responsible for legal and administrative matters and for the finance department as well as HR and EB departments. Krzysztof Jaciw The Management Board and the Owners Paweł Jaczewski, CEO i-systems
• Over the years we have gained experience, which helped to create the optimal structure of the IT company. Properly organized departments effectively support the creation and development of e-commerce systems. Entire e-commerce in one place Structure and organization Employment based on workers who create i-systems products Clear decision-making and responsibility Scalable organizational structure i-systems headquarters in Gliwice employer branding administration trade analysis design business analysis marketing and communication back-end customer support front-end accountancy management board project management
• Products for retail and distribution We have developed, tested, and fully secure enterprise-class systems and compatible products. On the basis of business analysis, the system can be extended by additional solutions, and therefore customized to the needs of our customer’s company. Solutions B2C Solutions B2B SolutionsCloud Infrastructure Mobile Apps Tickets Omnichannel The components of i-systems A possibility to customize ready-made products and create new solutions Interoperability of all products in i-systems ecosystem Connection between hardware and software for heavy traffic optimization
• Powerful sales engine Our software is a tool that allows to manage hundreds of thousands of products, handle traffic of millions visits and rapid sales peaks. It connects to external systems and suppliers, has multiple front-ends within one system and makes cross-border sales through different languages and currencies. A few hundred ready-made features Handling both internal logistics and external logistics operators, as well as drop shipping, and cross-docking Unique sales path for conversion maximization B2C Solutions
• For us, B2B platform is more than just a panel for taking and executing wholesale orders. It is a sales system, that the target customer treats as his own tool. It is equipped with a number of tested solutions, once reserved only for B2C. Therefore, it becomes a comprehensive system that enhances customer loyalty. New generation of B2B systems B2B Solutions Ready-made modules and a flexible approach to creating dedicated solutions Software tailored to the business needs of your company A constant development opportunity to build a competitive advantage Distribution control Order history Merchant support Cost optimization Automation of processes Delivery calendar Individual wholesale prices for contractors The capabilities of B2B systems Advanced analytics
• Omnichannel solutions Unified pricing policy and discount policy on the internet and in stationary stores Automatic synchronization of stock data Coherent loyalty program Handling the pick ups and returns regardless of the place of purchase Do koszyka Multiple Customer Touchpoints In order to develop sales it is necessary to connect online and offline world. Both worlds are interpenetrating. Our systems are ready for these challenges, ensuring the consistency of information across the different sales channels.
• Sales at your fingertips The customer, especially the returning one, expects smooth shopping experience. A mobile app, created by the same company which created e-commerce system, is a guarantee of updated data. Thanks to this, it becomes a modern and secure sales tool. Mobile Apps Your brand’s own space in customer’s phone App and e-commerce system support from one admin panel Omnichannel activities support Support for push notifications, RDO, one-click, RFID, Touch ID, Blik, NFC, QR and barcodes
• A modern enterprise is based on right information management. The solution created by i-systems supports many internal processes, as well as those associated with collaboration with customer. Key functionalities include: project management, task assignment and permission levels, vacation calendar, resource planning, as well as receivables management and bid creation. Project Management Knowledge base with access levels Activity log of employees and teams Service and control of counterparty payments Capabilities of multiple tools in one place Tickets Offer preparation Project: Ipsum – Trade and Service Company Negotiation with a contractor Project: Elit Company Internal training on tools handling Project: Sales team Meeting of managers Project: Internal Organization Offer preparation Project: Lorem Company Search.. Tasks Daily activity – 2017-03-06 Title Today’s activity at Time logged
• We know that servers are the key element of e-commerce systems, that is why we created our own cloud infrastructure. This is a combination of software and hardware. Therefore, the environment is many times faster than in the case of other solutions. System ready for development over the years Network transfer updated every 24 hours Creating and maintaining backup copies Quantitative and qualitative scalability of servers Monitoring data updated in customer panel every 5 minutes   Server usage updated every 3 seconds Dedicated infrastructure Instalation type Memory Disc HTTP cache server Application server Application server Application server Application server Application server Application server Data base 9 instalations 29 GB 121 GB Application server i i
• The unique combination of business and technology Our advantage is the narrow specialization, which is software for transaction systems. The right know-how allows to create IT solutions for business that effectively support the development of customers. What makes us different? Regular updates A guarantee that the system will be always updated toward market expectations Business analysis Adjusting the software to key business processes Research and development department Technological change based on new products Clear rules of cooperation Settlement for services in time & material model 0 25 50 75 100 1 2 3 4 5 6 7 8 9 10 11 12
• Each process matters Business analysis is the first and the most important step in creating dedicated sales system. It discusses the strategic processes of the company in detail and proposes the best solutions for achieving business objectives. It allows to get to know the real needs of the customer. Business Analysis Unique market research with comprehensive approach to business processes Determining project scope and taking into account priority processes in schedule The result of the analysis is a precise listing and description of solutions in the field of business architecture The market-savvy document, thanks to ISO standards I-SYSTEMS I-SYSTEMS INTEGRATOR COMARCH ER i-systems orders Order verification Order verification in ERP Order exists in ERP? Order verificat possible? Order modifica (Comarch XL A contractor veryfic in ERP Contractor and shipping address verification Start cyclic synchronization No Yes 
• Market development determines software development. Release is an update of the base version of the e-commerce system. Another versions come with new features. With the update, it is possible to develop your system and adapt it to the changes in e-commerce. Always up to date [project] Update CHANGELOG and DOC #39888 [discount_politics] Fix cartltems with 0 quantity exception #39888 [trade_credit] Delete problematic tag #39888 [project] Update VERSIO SYSTEM and CHANGELOG #39888 [unit_type] Fix module installer #39888 [module] Update database multilang rewriter #39888 [project] Composer update #39888 [coupon] Add exception when coupon type is wrong #39888 [rest] Generate apidoc #39888 [shipment_paczkomaty] Delete not existing cronjob from install #3 [shipment_manager] Css fix #39888 [project] Revert Fix composer post install script [project] Update framework component Regular updates Preparation and release of 4 to 8 updates per year All updates are compatible with the software core Update of dedicated solutions for subsequent releases
• Research and development department The future of e-commerce We can not imagine a technology company that does not have its own R&D team. Searching for new directions of development allows to create new opportunities. We have an independent department responsible for discovering innovative technological and product solutions. We systematically add research effects to the i-systems ecosystem. The scope of current work includes: Unifying e-commerce sales with point of sale (POS) Use of beacons and web kiosks in omnichannel strategy Linking the sales system with Business Intelligence
• Complete knowledge about the projects Building a sales system requires both parties involved and clear rules. In our everyday activities we use our own Ticket tool. Thanks to this, our customers have full knowledge about the progress of projects, working time and task status. The cooperation is based on the time & material model. Clear rules of cooperation Settlement only for real time of performed work Ability to work without specific requirements and high flexibility Selecting the best specialist for the job The lowest cost and the highest quality
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